Shipping & Delivery
How long does delivery take?
Orders are dispatched as quickly as possible, however around launches this timeline can be greatly increased.
Please note shipping times relate to when the order is dispatched not when the order is placed.
HSTL MADE Ltd can only dispatch orders on working days, which are Monday to Friday, please take this into account when calculating shipping days.
When will my order be sent out?
We aim to ship orders out within a few working days, however around new launches and busy periods this can be drastically increased.
How much will shipping cost to my address?
All items are subject to a nominal shipping cost.
Returns
I do not like the product I ordered. What can I do?
If the product is new and unused you can return it to us for a refund within 60 days of receipt. Please visit our Returns section for more information on how to return a product.
Please note all sale items are non-refundable.
How do I return a product?
For all information on returns, please visit the Returns page of the website.
I want to return a product, but I don't have the original packaging?
You can always send the products back to HSTL MADE in another package but please pack securely and follow the instructions in the Returns section of the website.
How do I exchange a product?
For all information on exchanges, please visit the Returns page of the website.
Sizing
General Size Guide
View the general sizing guides here
Product Specific Size Guides
On each product page, there is a "What's my size?" icon you can click to open. Some products may have additional specs and model examples available to you.